Small business IT administrators need to keep track of a growing number of mobile devices these days. Devices include both personal and business phones, tablets and computers brought in by clients and employees.

Every IT admin has to know what resources employees and clients need, not to mention how to protect devices and the network.

That’s what we call Mobile Device Management, or MDM.

Meet Leslie…

Leslie is the IT admin at a small business. She handles the software on local machines, she installs hardware, she gets new employees set up and advises leadership on information security.
Leslie is not an MDM specialist because, frankly, MDM wasn’t a “thing” when she was in school. It’s still pretty new to everyone.

When the company decided to deploy “bring-your-own-device” (“BYOD”) at their business, it was exciting. The company would either pay for or provide reimbursements toward personal devices as long as they were used for business (and were kept to certain security standards).

The business would benefit because staff would be more efficient on devices they already knew how to use.

Leslie, however, saw BYOD as a new mountain to climb.

Deploying MDM to secure all those brought-in devices would introduce new challenges for Leslie. She would have to balance the need to secure corporate apps with the employees’ need to maintain privacy. She would also have to learn how to set privacy right to encourage the right business behaviors from users.

Leslie had to take a step back and breathe, because it quickly became too much. It would be easier if she first identified what a new MDM program would require.

MDM Requirements
Each unique developer of every mobile operating systems controls what a Mobile Device Management software can do on their devices, which adds another layer of complexity for people like Leslie trying to manage it all.

This is why mobile device management has inspired its own line of software to manage the moving parts.

Mobile device management software generally includes:
• Device inventory management
• Device tracking
• App distribution reporting
• Remote device wipe
• App whitelisting and blacklisting
These same features can also be implemented by a proactive IT services provider for added personalizations and more robust options like data encryption and password reinforcement.

Leslie Made the Call

Leslie knew she needed to call a proactive IT services provider to get the best protection and ensure streamlined mobile device management.
So she did, and her company’s transition to BYOD was safe and painless.
Be like Leslie. Make the call today—contact TimbukTech to learn more.