Outsourcing your company’s IT can be complex. There are many factors to consider and many IT solutions out there. Before you start looking for managed IT services, you need to know what you’re looking for.
Not all IT solutions in central Illinois a created equal. A managed IT service may offer very minimal services or very extensive services and it’s up to you to determine what level of service you need.
On-premise or off-premise IT administration services.
A Managed Service Provider, or MSP, may provide services either on-site or remotely. If services are provided on-site, an MSP may complete hardware upgrades and troubleshoot hardware problems, while working directly with employees to resolve issues. If services are provided remotely, an MSP may operate primarily server-side and through screen sharing. Either way, IT administrative services will bridge any gaps a company currently has with its internal IT department.
Managed cloud services.
Many companies are moving towards cloud-based solutions. MSPs that specialize in cloud services will secure, protect, monitor, and maintain the company’s cloud solutions, providing an as-a-Service infrastructure for the company. Companies that want to outsource their software solutions may want to establish a relationship with a cloud-based MSP, as they will be able to deploy the needed cloud-based solutions.
Help desk solutions.
Companies that don’t have an internal IT department (or who want to refocus their IT department to higher priority tasks) can use the services of a help desk solution. A help desk solution will respond to trouble tickets from within the company, addressing internal issues and putting out fires. This frees up the company’s own IT staff for more important tasks.
Data backup and protection.
Data is central to the operations of the modern business. MSPs may provide advanced data backup and protection suites, which will protect the company’s data from malicious attacks or negligence. Frequently, cloud-based backup solutions are used to redundantly sync and protect data.
Security solutions.
Security-as-a-Service is becoming a more popular way to protect a company’s infrastructure and its data. Advanced security solutions are able to monitor a network environment and identify potentially malicious behavior. An MSP will be alerted to security issues and can work to mitigate them quickly.
TimbukTech offers all of these services, so it’s time to assess your current IT infrastructure and pain points to determine the services that you need. We can walk you through the assessment in a short meeting to begin to develop a plan for your business going forward.
The needs of a company can vary depending on its industry. TimbukTech specializes in quite a few industries including financial, healthcare, local government, manufacturing, retail, and small business. Our experience in these industries makes us very knowledgeable and ready to take on industries beyond these as well!
A managed IT service provider is going to work with you as a partner. Once you find the right fit, you’re sure to improve upon and optimize your company’s entire IT infrastructure. Give TimbukTech a call at 309-444-7263 to begin exploring your options close to home!