I grew up waiting tables for my family’s restaurant. Local business owners would frequently come in and I’d serve them, growing more interested in business each day.
Around the same time, I had developed an interest in technology. I started asking a lot of questions, mostly about how those business owners were using technology at that time.
For the most part, when I’d bring technology up, it would be brushed off as “big city ideas” or “big city technologies.”
These business owners knew technology could help make things more efficient, but I was hearing similar pushback: ‘We don’t have anyone here who could support that.’ ‘We don’t want technology to replace a person or feel impersonal’ ‘We can’t do that here’
We can’t do that here.
That one stuck with me and I grew frustrated that my community and others like it were consistently underserved.
I believe small towns deserve every technological advantage big cities have.
I started TimbukTech to support businesses in small communities.
We’re a true partner in business success. We make sure we understand our clients’ unique business goals first so that we’re pairing the exact technology that will help reach them.
As we’ve expanded over the years, we’ve stayed true to our roots. We’re still focused on the smaller, rural communities we serve. We purposely keep our offices in Canton, Macomb, and Washington. We’re not trying to go somewhere bigger.
The relationship is everything to us and we want clients who value relationships and share our small town values. We don’t want and won’t take on large businesses who see what we do as transactional.
Building trust from the start is what helps makes us successful. When we propose a plan, our clients know we have their best interests in mind. They know we’re here for them for the long haul. When you work with us, I know you’ll be able to tell the difference from our first handshake on.